Information Security

Cloudants takes Information Security very seriously, and as part of Assent Risk Management we have plenty of resources available to reduce cyber threats.

Here’s how we take care of your data:

Trust in Our People

We endorse a culture of information security throughout our team and we’ve assigned key roles within the team to provide full accountability of our business operations.

Where necessary to reduce risk we segregate data processing duties. We also provide regular training and awareness activity within our team, our customers and other interested parties.


Secure Transfers & Communications

Using cloud based accountancy software means there is no need to transfer data outside the cloud platform.

However, there may be occasions that spreadsheets, documents or other data needs to be transferred between us.  We accept shared folders using use Google Drive or Microsoft’s One Drive. Alternatively we operate a pre-shared password procedure to secure email attachments.


Device Security

For flexibility and resilience we only use laptops which have hard drive encryption and strong passwords.

Endpoint malware protection is deployed across our company devices and is centrally monitored by our Service Desk.


Systems & Services

The number of systems we use is limited, however we distribute key functionality across different providers to increase resilience.

We enforce Multi-Factor Authentication on user accounts where it is available.


Workspaces & Offices

Flexible working is at our core and as such we use co-working spaces and work from home.

We implement strict mobile working policies to reduce risks when accessing data.


Resilience & Continuity

Our IT infrastructure is built to be resilient, meaning any of our people can work anywhere in the world with the same ease.

However, our business continuity management programme involves testing and exercising for those unexpected events.



We comply with GDPR and the UK Data Protection Act 2018.  Read our Privacy-Notice.